About the data processing
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.
Woocommerce reserves the right to share collected data within its own concern in order to further improve their services.
We take web hosting and e-mail services from Mijndomein. Mijndomein processes personal data on our behalf and does not use your data for their own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Mijndomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Your hosting is required by virtue of the confidentiality.
We use the Pay.nl platform for handling a (part of) the payments in our web shop. Pay.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility) Pay.nl shares personal information and information regarding your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the components of Pay.nl’s services for which they engage third parties. Pay.nl does not store your data longer than is permitted by the legal terms.
We collect reviews through the Customer Reviews for WooCommerce plugin. If you leave a review via Customer Reviews for WooCommerce then you are not obliged to provide your name, place of residence and e-mail address. Customer Reviews for WooCommerce will share this information with us so that we can show the review to your order on the website.
If you place an order with us, it is our job to have your package delivered to you. We use the services of My-parcel and PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with My-parcel and PostNL. My-parcel and PostNL use this information only for the purpose of executing the agreement. In the event PostNL engages subcontractors, PostNL will also make your data available to that third party.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date – other than at your request – we will ask you explicitly for this. Your data will not be shared with third parties, other than for accounting and other administrative purposes fulfill obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In some cases, RJC-Choppers may be obliged to share your information in connection with governmental tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. All statements and copies of data you receive in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the information is not being processed until you have removed the restriction.
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be garanteed.
Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Kollies Parts. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.